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Client Agreement

Fees and Payments


  • Our latest fees can be found on our website

  • Fees are payable by bank transfer at least 1 working day ahead of your session


Cancellations and Rescheduling


  • Please contact your therapist as soon as possible if you need to rearrange or cancel your appointment thus allowing them to offer the space to somebody else.

  • If you cancel a session with less than 1 full days notice then we charge the full fee for the missed session. However it’s worth asking your therapist if they can offer you a different time, or a session via phone or Skype.

  • Weekends and bank holidays are not classed as working days.

  • Monday appointments - please be aware that if your appointment falls on a Monday then you will need to cancel by the same time of your appointment on the previous Friday

  • Health Insurance Clients - If your sessions are covered by health insurance then the same cancellation fees apply. You are personally responsible for these charges since your insurance provider will not usually agree to pay.




  • All therapists working with Lewes Psychology follow the codes of ethics and conduct of both the British Psychological Society (BPS) and the Health and Care Professions Council (HCPC)

  • Any notes your therapist writes about your discussions are confidential and will not be disclosed without your consent with a few exceptions.

  • Exceptions would be where your therapist is required to disclose information by a court of law, or in order to protect you or another from significant harm.

  • In addition, psychologists are required by their profession to have regular supervision sessions where they may discuss aspects of your therapy. They will not however reveal your identity during these sessions.

  • Please ensure your read through our Privacy Policy for more information on how we use and store your information.

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